Refund and Returns Policy

The products in the Threat Intelligence Lab shop are created on-demand, which means that all products are unique and produced only once ordered.

This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

However, in case of a damaged product or a manufacturing error, Threat Intelligence Lab offers a free replacement or a refund if you contact us within 30 days of product delivery.

Please get in touch with our team using the “shopsupport@threatintelligencelab.com” address (provide a clear photo showing the issue).