MISSION BRIEFING / BT-01
Northstar Community Network · Fictional exercise · 08:42 UTC · Visitors arriving
The Voice in the Helpdesk
You are Northstar's first-response analyst. Keep reception working while you establish who is really on the other end of a support call.
YOUR OBJECTIVE
Listen to your briefingVOICE BRIEFING
Follow the words as you listen.
A receptionist is sharing her screen with someone called IT Recovery. The visitor desk opens in eighteen minutes. Your job is to interrupt a possible intrusion without losing the evidence or blaming the person who asked for help. All tools and records you need are in the dossier.
Audio is optional. Begin the mission whenever you’re ready.
A fictional scenario. Your decisions and their consequences are recorded. Sign in before beginning to keep your advancement.